Widerrufsrecht

At PopStraps™, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we're here to help.

Returns

We accept return requests within 14 days of receiving your order.

To be eligible for a return:

• The item must be unused and in its original condition.
• The item must be returned in its original packaging.
• Proof of purchase or order confirmation is required.

Non-Returnable Items

Returns may not be accepted if:

• The product has been used, damaged, or altered after delivery.
• The item is returned without original packaging.
• The return request is made after the return period has expired.

Refunds

Once your return is received and inspected, we will notify you regarding the approval status of your refund.

If approved, your refund will be processed to the original payment method within 5–10 business days, depending on your payment provider.

Return Shipping

Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect.

Damaged or Incorrect Orders

If you receive a damaged or incorrect item, please contact us within 48 hours of delivery and include photos of the issue.